Help Center

Frequently Asked Questions

Can't find what you're looking for? Reach out to us directly.

Browse our shop, select your size, and add the item to your bag. Once ready, proceed to checkout, enter your shipping details, and complete payment. You'll receive an order confirmation via email and SMS.

Orders can be modified or cancelled within 2 hours of placing them, before they're processed for shipping. Please contact us immediately via the Contact page if you need to make a change.

Once your order ships, you'll receive a tracking link via email and SMS. You can also check your order status anytime on our Track Order page using your Order ID.

Shipping is free on orders above ₹1,999. For orders below that, a flat ₹99 shipping charge applies. Full details are on our Shipping Info page.

Currently, we only ship within India. We're working on expanding to international shipping soon.

Delivery typically takes 3–7 business days depending on your location — 3–5 days for metro cities, and up to 7–10 days for remote areas.

We accept returns within 7 days of delivery, provided the item is unused, unwashed, and has original tags attached. Visit our Returns & Exchanges page for the full process.

Once your return is picked up and passes quality check, refunds are processed to your original payment method within 5–7 business days.

Yes, size exchanges are available within the same 7-day window, subject to stock availability. Request an exchange the same way you'd request a return.

We accept all major credit/debit cards, UPI, net banking, and Cash on Delivery (COD) on eligible orders.

Yes, COD is available on most orders across India, with a nominal COD handling fee of ₹49.

Yes. All payments are processed through secure, encrypted payment gateways. We do not store your full card details on our servers.

Each product page includes a detailed size chart with measurements. If you're between sizes, we generally recommend sizing up for a more comfortable fit.

Sizing can vary slightly between ethnic and western silhouettes due to cut and fabric. Always check the specific size chart on each product page before ordering.